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Big business has shown small firms what to do – and what not to do – with AI | Gene Marks

30 August 2026 at 17:00

Small business owners have watched large companies fumble – and sometimes succeed – with AI, and then use what works

One thing I’ve learned about corporate America is that what it succeeds at ultimately trickles down to benefit small businesses. Bleeding-edge technologies such as the internet, mobile transactions and the cloud were first perfected by large organizations – government and corporations – and now they’re available to the masses at a much lower cost and with better reliability.

The good news is that it’s also the same for what they fail at.

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© Photograph: Smith Collection/Gado/Getty Images

© Photograph: Smith Collection/Gado/Getty Images

© Photograph: Smith Collection/Gado/Getty Images

The datacenter backlash is bringing the entire political spectrum together – against big tech billionaires

30 August 2026 at 19:08

The movement against datacenters is uniting Americans because they perfectly illustrate how a few individuals hold all the power to control decisions that affect our lives

Bryce Gustafson has been knocking on doors in Indiana for more than a decade. The lead organizer with Citizens Action Coalition (CAC), a consumer and environmental organization, he usually encounters a mix of reactions when he’s out canvassing; whatever issue he’s talking about, there’s always at least a few people on the other side. But at a recent festival in the rural town of Monrovia, Indiana, he was struck by an unusual spirit of unity.

He was there about a proposed datacenter, a 550-acre (222-hectare) Google project in this small town of 1,600 people. “I had 50 people I talked to,” Gustafson told me. “Nobody wanted that datacenter in their community. And at least a half a dozen people came up to me to say, ‘Hey, I voted for Trump. What the heck’s he doing, supporting these things?’”

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© Illustration: Ben Hickey/The Guardian

© Illustration: Ben Hickey/The Guardian

© Illustration: Ben Hickey/The Guardian

Australia could make social media algorithms optional and follow UK ban on pornography depicting strangulation

30 August 2026 at 04:49

Social services minister says social media was playing a role in the increase of sexual violence among teenagers

The Australian government is considering allowing users to opt in or opt out of social media algorithms, and is looking at a recent UK ban on depictions of strangulation and suffocation in pornography.

The social services minister, Tanya Plibersek, said social media was “playing a huge role” in the increase in sexual violence among teenagers and choking, and confirmed the options were being considered as the government develops its second action plan to end family and domestic violence against women and children.

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© Photograph: Bianca de Marchi/AAP

© Photograph: Bianca de Marchi/AAP

© Photograph: Bianca de Marchi/AAP

Australia could make social media algorithms optional and follow UK ban on pornography depicting strangulation

30 August 2026 at 04:49

Social services minister says social media was playing a role in the increase of sexual violence among teenagers

The Australian government is considering allowing users to opt in or opt out of social media algorithms, and is looking at a recent UK ban on depictions of strangulation and suffocation in pornography.

The social services minister, Tanya Plibersek, said social media was “playing a huge role” in the increase in sexual violence among teenagers and choking, and confirmed the options were being considered as the government develops its second action plan to end family and domestic violence against women and children.

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© Photograph: Bianca de Marchi/AAP

© Photograph: Bianca de Marchi/AAP

© Photograph: Bianca de Marchi/AAP

Sharp rise in incidents of AI escaping users’ control, research finds

Exclusive: Number of times AI lies, ignores instructions and pursues goals in harmful ways almost doubles in July

Incidents of AIs escaping users’ control to lie, ignore instructions and pursue goals in harmful ways have hit a new high, according to research that also suggests the severity of deception and misalignment is worsening.

Analysis of real-world loss of control incidents involving AI models flagged by businesses and individuals almost doubled in July compared with June, with more than 300 cases in the month, according to the Loss of Control Observatory, which monitors reports made by AI users on the social media platform X.

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© Photograph: Posed by models; Maskot/Getty Images

© Photograph: Posed by models; Maskot/Getty Images

© Photograph: Posed by models; Maskot/Getty Images

UK risks falling behind in AI race without faster telecoms upgrades, say executives

29 August 2026 at 09:00

Planning delays and slow 5G upgrades could leave the UK unable to cope with a surge in AI-related traffic

The UK risks becoming a laggard in the global AI race as crucial telecoms upgrades to harness the technology fall behind rival nations, according to senior industry executives.

The infrastructure AI race has centred on the need to build datacentres, and to ensure they have access to the huge water and energy supplies required to cool and supply the computational power to train and run AI models.

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© Photograph: David Gee 4/Alamy

© Photograph: David Gee 4/Alamy

© Photograph: David Gee 4/Alamy

Faster, higher, funnier: what we learned from China’s robot games

29 August 2026 at 08:00

Five-day showcase reveals leaps Beijing has made in humanoid tech, but also its limitations as US rivals come up from the rear

With exploding pelvises, enough comic pratfalls for a Buster Keaton show reel and the odd moment of ruthless violence, the World Humanoid Robot Games in Beijing gripped the world this week with an unsettling mixture of hilarity, trepidation and relief.

The five-day showcase staked out China’s claim to undisputed leadership in humanoid robotics as android martial artists landed knockout roundhouse kicks and robot teams marched into the arena heralded by flag-waving captains astride giant robotic dogs. The games’ blue-riband event, the 100m, did not disappoint when the robot-sprinters ran quicker than Usain Bolt before slamming mindlessly into a padded wall in a blaze of sparks, flames and flying mechanical limbs.

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© Composite: Alex Mellon for the Guardian : Getty Images

© Composite: Alex Mellon for the Guardian : Getty Images

© Composite: Alex Mellon for the Guardian : Getty Images

An $18bn settlement – and Zuckerberg barely blinked. The tech titans must be stripped of their power, and soon | Jonathan Freedland

28 August 2026 at 19:10

Those who said Meta harms children struck a blow, but the ability of big tech to gouge profits and cause harm is barely diminished. That’s the battle to come

Follow the money. If you want to know how the tech giant Meta really feels about the $18bn it agreed to fork out to end a landmark lawsuit against it – an outcome widely hailed as a victory for campaigners – just look at its share price. It didn’t go down when word came on Wednesday that Meta had settled with the 29 US states that had argued that the company’s Facebook and Instagram platforms harmed children. On the contrary, Meta stock went up, initially surging by 5%, before levelling out at a gain of just over 1.25%. There could be no clearer proof that the money men reckon Meta dodged a bullet.

To be sure, there was plenty to hearten those who have long believed that social media damages teenagers especially, whether by exposing them to content they shouldn’t see or by sapping their self-esteem, offering them filters that show how much prettier they would look if they had cosmetic surgery or giving them a metric of their popularity – and unpopularity – in the form of a running tally of “likes” and views.

Jonathan Freedland is a Guardian columnist

Do you have an opinion on the issues raised in this article? If you would like to submit a response of up to 300 words by email to be considered for publication in our letters section, please click here.

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© Photograph: Wally Skalij/Getty Images

© Photograph: Wally Skalij/Getty Images

© Photograph: Wally Skalij/Getty Images

The three words that will decide whether robots can kill people in war

28 August 2026 at 13:30
A Ukranian shopping plaza destroyed after an errant AI-driven drone exploded.
A woman examines goods in a warehouse damaged by a Russian drone attack, in Zaporizhzhia, Ukraine, on August 19, 2026. | Dmytro Smolienko, Ukrinform/NurPhoto via Getty Images

Imagine this: Two countries are at war. Country X sends a drone into a major industrial city in Country Y, aiming to take out two propane tanks. A routine sequence. But this time, the drone never reaches its targets. Instead, Country X’s drone accidentally strikes a wall nearby, explodes, and kills three young civilians. 

When Country Y eventually retrieves the drone’s remnants for intel, it finds an AI supercomputer inside that reveals something unsettling. Instead of a human deciding what to strike — the AI did.

Key takeaways

  • A Russian AI-enabled drone reportedly selected its own target in Ukraine, killing three civilians — an ominous case of machines making lethal choices without direct human intervention.
  • The global debate over autonomous weapons has narrowed to two competing frameworks: “meaningful human control,” which pushes for human intervention in lethal decisions, and the Pentagon’s more flexible “appropriate human judgment.”
  • OpenAI has adopted the Pentagon’s language, accepting a standard that does not require a person to decide every lethal action and leaves its practical limits to future, case-by-case military applications.

The truth is, you don’t have to imagine this scene — it just happened. For the first time in the Russia-Ukraine war, as reported recently in the New York Times, three Ukrainian civilians were killed by a Russian drone, developed, designed and released by humans, that, in the end, selected its target autonomously. And this new reality is shaping up to be the future of warfare. 

That’s because a number of countries, including those with the world’s most consequential militaries, are rejecting the idea that human beings need always be in control of weapons in war.

Instead, as new autonomous weapons technologies become more capable and existing international legal frameworks struggle to keep up, some countries are embracing a more expansive view of human responsibility: that people can exercise enough control not by approving each strike, but by designing, testing, and setting the rules under which a given weapon operates.

This shift has produced one of the most consequential policy debates of today. And ultimately, human dominion over “killer robots” — as autonomous weapons are colloquially called — could come down to a battle between two three-word phrases: “meaningful human control” versus “appropriate human judgment.”  

A high-stakes semantic battle

In the early 2010s, “meaningful human control” emerged as an initial framework in the first international discussions on regulating an acceptable level of human involvement (or lack thereof) in deploying autonomous weapons. While the term quickly became an initial organizing principle among many states within these debates, it also drew immediate opposition from several others, such as the US and Russia.

“The problem is what does [meaningful human control] mean?” said Lena Trabucco, an expert on AI and human control and a non-residential fellow at the Stockton Center for International Law at the Naval War College. “And what makes something meaningful versus not meaningful human control?” There was both a lack of consensus about what “meaningful” meant and what “control” meant, she said. But the problems went beyond simple semantic ambiguity. “Getting a whole bunch of countries to agree on a standard for what ‘meaningful control’ is,” Trabucco said, became “a near impossible task.”

Ultimately, while an exact definition of meaningful human control never totally solidified, the term became intelligible enough to facilitate continued international dialogue on how to police autonomous weapons. As Trabucco explained, “We all kind of understood what we were trying to grasp with the idea of meaningful human control, even if we didn’t agree on a kind of standard for what is ‘meaningful’ or what ‘control’ exactly means.”

Brad Boyd, retired colonel and senior military fellow at Stanford’s Center for International Security and Cooperation, said that in this international context, “meaningful control” came to be understood as human involvement at the exact moment a given weapon is fired. However, from the US perspective, that consensus definition still left a number of problems unresolved. 

One of the most important holes in the definition was the issue of timing. “The release of a weapon could theoretically be minutes, hours, days, weeks ahead of when the weapon actually strikes the target,” Boyd explained. For example, a drone can be released to sweep a designated area and remain airborne for hours, searching for anything that matches its given target criteria. Seconds, minutes, or hours might pass between the moment a person launches the drone and when the machine finds and fires upon a target. 

“This expansion of the timeline became very difficult for the construct of ‘meaningful human control’ to actually seem like it was doing what people wanted it to,” Boyd said. The tension between certain technical or engineering problems and the policy language preferred by international forums created, from the US perspective, insurmountable obstacles to making meaningful human control a truly practicable framework.

So, the US adopted its own alternative: “appropriate human judgment.”

“Autonomous and semi-autonomous weapon systems will be designed to allow commanders and operators to exercise appropriate levels of human judgment over the use of force,” a key Department of Defense directive reads. The new language effectively moved the required point of human intervention away from the moment that a weapon is fired toward oversight of a given system’s entire life cycle — from its design, to its development, to its deployment.

There are some contexts where a government might not need as much human control over a weapon to comply with international law, Trabucco said. That’s where the subtle preference of “appropriate” over “meaningful” matters. “If we’re on the high seas, maybe it’s not as necessary to meet a super high threshold of human control because there’s not much risk to civilians or civilian property in those contexts,” she said.

“Now, in a city, an urban environment,” where the risk of civilian harm and other collateral damage is much greater, Trabucco explained, “then that’s where that high threshold would become important.” The US sought flexibility to determine how much human involvement it deemed necessary, based on the battlefield context in question, as opposed to having a fixed, universal standard of “meaningfulness.”

And why the move from “control” to “judgment?” Well, Boyd explained that “anytime we automate anything, whether it’s automating a car or automating machinery, we are trying to make it go faster, more precise, et cetera.” So, instead of insisting that humans be involved in any given part of the process, which could slow combat operations down, the US simply aimed to ensure autonomous systems behaved according to legal and ethical standards, no matter what situation they were deployed in. 

Who decides how much human judgment is appropriate?

“It’s not necessarily the control that we want. What we really want is the machine to reflect our values, our laws, and our regulations,” Boyd said. “When humans employ our values, laws, and regulations, we call that judgment.” 

Though designed to avoid setting a universal standard of human involvement as demanded by meaningful human control, appropriate human judgment is not a totally empty phrase. According to the DoD directive, the framework requires testing systems, defining operational limits, assessing likely civilian harm, training operators, setting rules of engagement, and ensuring that a system remains within its authorized mission. And, in some contexts, those requirements may institute more thorough protections built into weapons than a simplistic condition that a human be the one to pull the trigger in the end. 

But the framework is not without a core puzzle of its own — who decides how much human judgment is appropriate? And what happens when the private sector, as in the ones developing such technologies, adopts this language before we have an answer?

And now — the private sector is forced to pick a side

In July, the same month of Russia’s autonomous drone strike, OpenAI did something important not many noticed: it revised its relationship to military uses of its technology once more. Just three years ago, OpenAI maintained a total ban on “military and warfare” uses of its technology. Now, after a few quiet revisions since 2023, a new five-page policy document outlined the company’s provisions for just that. (Disclosure: Vox Media is one of several publishers that have signed partnership agreements with OpenAI. Our reporting remains editorially independent.)

Most significantly, in explaining its basic condition for employing its technology in military contexts, particularly those involving decisions over the use of lethal force, OpenAI borrows a familiar phrase: appropriate human judgment.

The timing was not subtle. The document arrived just months after the public showdown between OpenAI’s competitor Anthropic and the Pentagon over the former’s reservations about military applications of its technology. That fight ended with President Donald Trump demanding the immediate cessation of all Anthropic use within the government. Mere hours after Anthropic was booted, OpenAI CEO Sam Altman announced his company had struck its own deal with the government. (Disclosure: Future Perfect is funded in part by the BEMC Foundation, whose major funder was also an early investor in Anthropic; they don’t have any editorial input into our content.)

But OpenAI didn’t just earn a contract in the wake of the Anthropic-Pentagon showdown, it also took a lesson — aligning your policy with the government’s wins you favor. Or, worse, that opposing the government bears a steep price. 

“Appropriate human judgment,” the policy document reads, “does not require a human decision on every discrete system action.” The framework, instead, requires that “humans make informed decisions about the conditions for deployment.” 

As both Trabucco and Boyd noted, the “appropriate” level of human involvement can vary, depending on the operating environment, the type of target, a particular system’s technical prowess, the anticipated risk to civilians, and a number of other political, economic, and strategic considerations important to a military operation. That flexibility is operationally appealing to the military, of course. But it also has a cost — safeguards against handing over total control of lethal force to machines become hard to identify, harder to measure, and hardest to enforce. 

When will we know when the human-machine balance of power in war becomes “inappropriate”? The truth is — there’s no clear answer. 

By cosigning the Pentagon’s flexible framework, OpenAI accepts that this standard has no settled meaning, that its application will be decided case-by-case behind the walls of military bureaucracy, and that the government may need room to change its mind. It’s a choice that suggests the company is less interested in establishing clear red lines and is more receptive to the military’s own versatility about how AI and autonomy might be used in lethal operations.

“Human judgment over critical decisions must be meaningful in practice, not merely formal,” the company’s principles document reads. But, instead of drawing its own clear boundary around what its technology will and won’t do, OpenAI has accepted ambiguity as the price of partnership. 

That undoubtedly makes the company a more useful ally to the Pentagon — while making it harder for the public to know where human judgment ends and machine-controlled violence begins.

That undoubtedly makes the company a more useful ally to the Pentagon — while making it harder for the public to know where human judgment ends and machine-controlled violence begins.

As the development and deployment of autonomous weapons rapidly accelerates, without many guardrails in place at all, one question is worth asking right now: before other AI labs and tech companies adopt the framework in an effort to align themselves with the US, what does appropriate human judgment truly mean? Ironically, what the phrase doesn’t mean may be what’s most consequential. 

For the sake of humanity, the semantics of policing autonomous weapons is worth clarifying — or we risk totally losing control.

How to spy on your aging parents without freaking them out

28 August 2026 at 13:00
Two older adults sit on a couch and look at a tablet.

My mom was excited and confused when she opened her Apple Watch at Christmas a few years ago. “What a nice gift!” A pause. “What am I supposed to do with this?” We told her the truth: A smartwatch can do all kinds of useful things.

Fitness tracking became the thing my mom latched onto. She loved counting her steps and seeing how many miles she walked in a day. It motivated her to become more active, too. We didn’t tell her until much later that the Apple Watch’s fall detection feature was the real reason we got her the watch. The feature worked, too.

On the coldest day of the year, this past winter, my mom tripped on an uneven sidewalk and broke her wrist. The Apple Watch called 911 almost as soon as she hit the ground, and we took an ambulance to the hospital, where my sister, who was nearly a thousand miles away, texted and asked what was wrong. She’d been watching my mom’s location on Apple’s Find My app, a fact that we revealed to my mom for the first time when she was in the emergency room. We also had to confess that the Nest security cam we’d set up in her living room was indeed useful in spotting intruders but also let us check in on her from time to time. 

My mom wasn’t thrilled about any of this. She realized that these handy gadgets doubled as surveillance devices, and we’d essentially be spying on her.

But at the same time, she recognized why we wanted to keep an eye on her. If she’d fallen alone at home alone, for instance, an easy way to call for help could’ve been a lifesaver. 

Perhaps grappling with how to spy on your aging parents — ethically! — is something you’re grappling with, too. A growing number of people are weighing the privacy trade-off as boomers get older and their millennial children get more involved. Roughly 59 million Americans now help take care of an adult over 50, up from 34 million a decade ago. A third of those are sandwich-generation caregivers, meaning they’re looking after their parents and their own children at the same time. It can be an overwhelming task. So enlisting a home security system, like Nest, or a wearable, like an Apple Watch, to keep an eye on their parents seems like a time-saving way to gain some peace of mind. It certainly helped my sister and I feel better about our mom aging in place.

It turns out, a growing community of researchers and tech developers has thought a lot about this problem that many of us are now facing. There are labs focused on how technology can make growing older more humane, as well as federally funded research efforts and startup accelerators from groups like AARP working on solutions. All of the experts I spoke to for this story told me the same thing: Good communication is essential.

And there’s a whole cottage industry of tech for older adults, known as age-tech, that includes everything from healthcare gadgets, like the Hero Smart Pill Dispenser, and more futuristic devices, like the social robot ElliQ, that promise to help seniors combat loneliness. Many of these products and services are designed to help keep older adults safe and to help them age in place. Some, like the Haelo smart ring, are designed to do it all, everything from fall detection to health tracking to emergency alerts if something suddenly looks wrong. Others, like Life360, use software designed to track kids to keep an eye on their grandparents.

The big challenge with all of this, however, is finding a way to implement it in a way that respects the aging loved one’s privacy and independence. Boomers and Gen Xers didn’t grow up with as much tech in their lives as younger generations — much less gadgets that could double as monitoring devices — so introducing these tools stands to alienate them. And beyond that, it’s an ongoing challenge to ensure that technology reduces a caregiver’s mental load rather than add to it. After all, too much tech can create new problems rather than solve existing ones. If the overwhelm becomes too much to bear, everyone involved might just abandon the effort. 

“Start with: What do they need support for and what is the best solution for that?” Wendy Rogers, director of the Human Factors and Aging Lab at the University of Illinois, told me. “Sometimes it’s technology, sometimes it’s not.” 

You might be surprised by what technology can do, when it’s purposefully designed and properly introduced into an aging person’s life.

If you’re a caregiver — Rogers prefers the term “care partners” — you should think of this problem-solving project as a collaboration. Start the conversation with your parents or loved ones early and maintain an open dialogue about how it’s working out. Perhaps most importantly, keep updating the plan as time goes on and lives change. And this might go without saying, but try to avoid any big surprises.

Don’t wait until an emergency

It’s difficult to know when to offer an older adult help, even if that help is as simple as a smartwatch. On one hand, you don’t want to offend or infantilize them. On the other, if you wait too long, you might find yourself trying to set up a monitoring system when it’s no longer optional, like after a fall or other health scare. In these instances, you risk rushing to a solution before you identify the specific problem. 

Waiting until an emergency to start thinking about this also necessarily means there’s less time to plan. That sets the younger person up for a situation in which they’re inundated with more information than they can manage. If you set up a smart camera, like a Nest, to notify you every time your parent wakes up and goes into the kitchen, you’re bound to face a huge stack of notifications every time you open your phone and no real strategy for separating the signal from the noise. Good planning helps you to avoid looking at all that raw data and instead look for deviations from the norm. Once I involved my mom in this process, we had the chance to clarify not only the details of her routine but also our goal in keeping tabs on her. In the end, she had no doubt this all came from a place of love.

“In those cases, the technology serves as a safety net, not to check every day what’s going on but to be notified when something doesn’t seem to be happening the way it was supposed to,” said George Demiris, a professor of informatics at the University of Pennsylvania’s medical school. 

You can imagine the broader implications of this safety net concept. If your goal is to make sure your parent is going about their daily routine, you don’t actually need cameras at all. Motion sensors can do the job just as well, all while maintaining privacy. There are even camera-free systems, like Nomo Smart Care and Silvie, designed to spot worrisome deviations from an older person’s routine. Even still, the benefits of planning — at the very least, identifying a specific problem in need of a solution — will make it more likely that you’ll maximize the technology’s benefit.

Make privacy and empathy central to your approach

The first step in planning to use tech to monitor your parents is simply talking. You should have a conversation with them to find out what worries they have and consider those alongside your own. Ask what level of monitoring they’d be comfortable with. When the time comes, teach them how to use the tech you’re introducing into their life. Give them the agency to make changes and even turn off the tech when they want.

One way to go about this is to try reversing the roles. Consider how you’d feel if someone wanted to install a bunch of surveillance cameras in your home and track your every move. If you’re asking an older loved one to wear a health tracker, think about why a device like that might be useful to you. Heck, you could even buy matching Apple Watches and start sharing your step count in order to show that you’re trying to stay active and healthy together.

“Saying, ‘Okay, let me stop for a second. Let me imagine I’m their age and my kid wants to do this thing — what would that be like?’” said Amanda Lazar, an associate professor at the University of Maryland’s College of Information. “I think that can help you approach it more sensitively and in a more understanding way.”

The privacy question deserves extra attention. While motion sensor-based monitoring systems can offer extra privacy, there might be situations where you do want a camera. You should talk to your parent or loved one about where they’re comfortable with having a camera and what level of control they’d like to have over it. If you’re thinking about tracking someone with an AirTag or through an app, tell them you’re doing it and explain how it works. They won’t enjoy being surprised if you pull a Big Brother and start asking about specific whereabouts.

All that said, if the person you’re helping care for has dementia or other cognitive issues, these conversations are more complicated. You should talk to their doctor about their individual needs, potential tech solutions, and the possibility of involving professional caregivers.

Start simple and with tech people actually want to use

There’s a reason my sister and I bought my mom an Apple Watch and not a Life Alert pendant. We knew she’d like it, if not for the fitness tracking, then at least as a fashion accessory. And, as a direct result of liking it, she’d wear it. Indeed, we were nervous about her falling, so the fall detection feature was a selling point. But as someone who’s spent a lot of time thinking and writing about gadgets like these, I knew that some of the health tracking features could help be active and have fun doing so. Now, every other time I call, she tells me how many miles she walked that day.

If you’re considering a monitoring device for your parents or an older loved one, think about what they might actually want to use. For many people, smart speakers are a great way to introduce potentially lifesaving tech into the home. Your dad might like asking Alexa for recipe advice, and you might find comfort in the fact that he can also ask Alexa to call 911 if he falls. “Engaging people with technology tools early on and making it part of their everyday repertoire can be very helpful,” said Rogers, “and then as their needs change you can increase the support.” 

Down the line, it’s relatively seamless to connect cameras, motion sensors, smart locks, or smoke alarms to systems like these. And because the older adult has been in the loop from the start, you can teach them how to use these devices, and they can remain aware of what you can see on your end. Again, the empathy-focused approach is more likely to win someone over.

Change your plan when life changes

Like anything related to tech, you’ll need to do some software updates along the way. And I don’t mean making sure your Nest camera firmware is up to date. You’ll want to revisit your conversation about monitoring with your parents or loved ones at least once a year. You might try doing it over the holidays when you’re all together or when there’s a need for some tech support. Regardless, it’s essential to communicate about what’s working and what’s not.

These conversations can also be opportunities to talk about other ways you might help. Beyond monitoring their physical space, some aging parents could benefit from some help in the digital world, especially as they’re being targeted by a growing number of AI-powered scams. Do they need help managing their finances or keeping track of login credentials? Do your parents know what a passcode is? They might not ask you for help with these things, and again, it’s better to get out in front of issues before an emergency happens.

“Everyone’s in denial,” said Amelia Hay, a vice president at AARP Innovation Labs. “Everyone’s thinking their parents are fine, whatever, and then something happens where you’re in a state of emergency.”

So don’t wait. And don’t be in denial. Aging, as much as some tech billionaires would like to deny it, is one of those things in life that’s inevitable. If everything seems fine now, that means it’s a great time to start planning for when things go sideways.

What could Meta’s US settlement mean around the world – and what now for other claims against firm?

28 August 2026 at 07:00

Other governments could seek similar concessions, while separate legal action is pending in places ranging from Kenya to the Netherlands

In October 2021, Abrham Meareg’s father, a professor of chemistry in Ethiopia’s northern town of Bahir Dar, was shot at close range and died outside his family home. This was in the middle of the country’s civil war.

For weeks, Facebook’s algorithm had actively promoted posts calling for the academic to be murdered, according to Meareg and Foxglove, a nonprofit organisation supporting Meareg’s lawsuit against the company in Kenya. These posts included photos of his father and his home address.

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© Photograph: Jill Connelly/Getty Images

© Photograph: Jill Connelly/Getty Images

© Photograph: Jill Connelly/Getty Images

What could Meta’s US settlement mean around the world – and what now for other claims against firm?

28 August 2026 at 07:00

Other governments could seek similar concessions, while separate legal action is pending in places ranging from Kenya to the Netherlands

In October 2021, Abrham Meareg’s father, a professor of chemistry in Ethiopia’s northern town of Bahir Dar, was shot at close range and died outside his family home. This was in the middle of the country’s civil war.

For weeks, Facebook’s algorithm had actively promoted posts calling for the academic to be murdered, according to Meareg and Foxglove, a nonprofit organisation supporting Meareg’s lawsuit against the company in Kenya. These posts included photos of his father and his home address.

Continue reading...

© Photograph: Jill Connelly/Getty Images

© Photograph: Jill Connelly/Getty Images

© Photograph: Jill Connelly/Getty Images

People are sick of their phones and desperate for connection. Here’s a solution that’s actually working.

26 August 2026 at 14:00
A stock image of a smartphone against a red background with green and yellow tape in an X over the phone.

Richie Bell stood at the door of an East Village bar, nervous for a singular reason: he had to hand over his phone to a bouncer to get in. At 23 years old, Bell had hardly ever been without a device — he got his first iPhone in elementary school — but when he saw a video on TikTok advertising a queer, phone-free, funk dance party called Who’s Dancing?, he decided to test his limits. He immediately purchased a ticket and planned to attend alone. 

Bell was pleasantly surprised to discover he wouldn’t have to relinquish his phone at all, but simply allow security to place tape on both the back and front-facing cameras. “You can’t scroll Reels because, think about it, on iPhones anyway, if they’re taping the front camera, that’s also the speaker area,” Bell told Vox. Without the temptation of content on his phone, Bell mingled with other attendees, who were similarly unoccupied and also flying solo. Even though event staff kept their eyes peeled for any errant phone usage, no one seemed to reach for them anyway. 

Compared to other bars and parties he’s been to, Bell found this one more conducive to unbridled socializing and dancing. It’s easier to approach a stranger when they’re not hunched over their phone. No one is worried about looking like a fool, immortalized in video, because everyone is a little foolish, moving their bodies without fear of judgment. 

Across the country, clubs, bars, music venues, and other social spaces are encouraging attendees to lock their phones away — or, at least keep them out of sight — for screen-free gatherings. According to event hosting platform Eventbrite, phone-free experiences have increased more than 500 percent globally between 2024 and 2025. Musicians Phoebe Bridgers and Harry Styles banned phones at their concerts; comedians John Mulaney and Bill Burr have followed suit. Clubs from Los Angeles to Miami are creating camera-free dance floors. Bars and restaurants in cities like San Francisco and Philadelphia that have long prohibited phone and camera use have been joined by newer establishments in Charlotte, North Carolina and Fort Worth, Texas

The rise of phone-free socializing speaks to a growing exhaustion with an always-connected world. More than half of US adults say they use their smartphone too much, according to a 2022 Gallup survey. Excessive smartphone use has been linked to poor sleep quality and depression, and even the mere presence of a phone lessens cognitive capacity. The ubiquity of devices — and the cameras on them — has instilled a low-grade panic that you might end up going viral for eating a sandwich in the background of an influencer’s video. Even Gen Z, who has always lived under the spectre of technology, is nostalgic for times before everyone was “plugged in” and widely accessible.

Screen-free events are the natural evolution of the cultural desire to break up with tech. By transforming physical spaces, ridding them of distracting devices, event organizers and bar owners aim to foster connection, reclaim attention, and maintain a sense of privacy. Even a short detox from smartphones has the ability to dramatically shape the tenor of a get-together for the better. 

“Exploited for content”

Before X&ND (pronounced “zand”), the funk and soul artist who organized the phone-free party Bell attended, first conceived of Who’s Dancing?, they noticed very few people actually cutting loose at clubs. Instead, they were on their phones. “The second that anybody starts dancing in a club where there’s meant to be dancing, people pull out their phone,” X&ND told Vox. “They’re getting surveilled, they’re getting essentially exploited for content and being put in a position where they’re on display for people that they didn’t necessarily want to be on display for.” X&ND wanted to create a space for women, queer, and trans people to dance and express themselves without the fear of ending up on the internet. 

Since last summer, X&ND has hosted eight sold-out dance parties (and Bell estimates he’s attended seven). Phone-free events, X&ND said, are a reclamation of culture, of attention, of self-expression. “Influencers aren’t able to post anything. Different companies aren’t posting anything about our parties because we don’t give them the material to,” they said. “I think it’s the culture taking the culture back.”

The bar and nightclub scene has struggled in recent years, with many venues closing due to high rent and fewer patrons spending money on alcohol. But perhaps a less obvious culprit is the pervasive anxiety of being captured on video during a moment of vulnerability. Some might be turned off from entering these spaces altogether due to the high risk of embarrassment if they’re captured and mocked online.

In Washington, DC, 28-year-old Jo Vee had similar concerns about privacy and craved an environment where they could be anonymous. Like Bell, Vee has had access to a camera phone since they were a child and can’t remember a time when they weren’t thinking about what to post on Instagram. But when a friend organized a phone-free dance party, Vee jumped at the opportunity to enjoy themselves, free from the pressures of the algorithm — and the potential of accidentally becoming a meme. “There’s nothing more terrifying than thinking that you’re going to a party just to have fun, and then you wake up the next morning and there’s a video of you that has 10 million views that you had no idea about, and now you’re like a GIF reaction on the internet.” (Vee clarified that they do not speak from personal experience, but said that a version of this has happened to a couple of friends.)

Distraction-free connection

Although many people inherently recognize the downsides of excessive phone use, they also realize they’re fighting an uphill battle. Demanding jobs can tether workers to their emails and algorithms are designed to keep us engaged and scrolling. Our attention is constantly being pulled from the real world to the digital one. But even a brief respite from screens can be beneficial. 

In his research, Georgetown associate professor Kostadin Kushlev found that phone usage during a social interaction undermines how much people enjoy spending time with others. “It’s not so much [that] the phone is making us feel unhappy,” Kushlev told Vox, “it’s more like I could be happier if I was not using a phone.” Put another way, people enjoy social gatherings more when they keep their phone out of sight because they can give their full attention to their conversation partner.

Kushlev’s other research has shown that as people curbed their phone usage over a two-week period, their ability to pay attention improved. Even a shorter detox period, like a two-hour phone-free gathering, could minimize overstimulation and encourage greater focus, Kushlev said.

Inside the Charlotte, North Carolina, bar Antagonist, couples on dates engage in heart-to-hearts and neighboring tables of strangers strike up conversations. That’s because the bar has banned phones. Upon entering, visitors are asked to secure their phone in a pouch which they keep with them for the duration of their stay. If they need to use their phone, they can do so outside.

Since Antagonist opened in March, owner Michael Salzarulo has observed patrons clamoring for a Friday night detox after a long week of screen-mediated work. “Normally Saturday is your biggest day,” Salzarulo said, “but Friday nights are our busiest nights of the week.” While anyone can lock their phone in another room for a few hours, Antagonist provides an element of accountability, Salzarulo said: a dedicated space for distraction-free connection.

Alex Becker was yearning for a break from her phone and her “email, Microsoft Excel job” when she co-founded PA Unplugged, a nonprofit championing policies that advocate for more mindful uses of technology, last year. One of the nonprofit’s initiatives, Screen Free Philly, maintains a calendar of screen-free events and organizes its own gatherings at breweries, parks, and other civic institutions, urging attendees to set aside their phones for discussions, art projects, and board games. At the most recent get-together, dozens of attendees handed their phones to Becker while they completed a series of puzzles throughout the city.

Although these gatherings are still fairly niche, Becker sensed a hunger among participants to seek out further opportunities for tech-free connection. While ditching a smartphone completely may be unrealistic, setting it aside for date night or an afternoon of gaming might be a salve for our tech-addled brains. We can implement these best practices at our own gatherings, too, by encouraging friends to leave their phones in a basket by the door or offering disposable cameras at parties.

“People are just done and ready to take their attention back, take their time back, and encourage more real-world connection,” Becker said.

The real reason voters hate data centers so much

25 August 2026 at 15:00
Protesters walk together and hold  anti-data center signs in the March for Water and a Sustainable Future
A protest against data centers in central Texas. | Sara Diggins/The Austin American-Statesman

Welcome to The Midterms, Actually. Every week I’ll be writing about two things: one big idea or trend I see forming across the 2026 primaries, and one thing I’m hearing from a voice on the ground. You can sign up here to get it in your inbox every week. Let’s get into it.

One big idea: The data center backlash is a democracy story

This week, OpenAI CEO Sam Altman acknowledged a small hurdle in his quest to integrate artificial intelligence into all parts of human life and the economy: the rest of us. 

In an episode of the Founders podcast with David Senra, Altman confronted the growing public backlash against tech leaders and their AI tools, conceding that he’d overrated the speed at which they’d be adopted across the economy and that the industry hasn’t made its case to the public.

“We have not, as a field, done a very good job of explaining to people what the benefits are and how the downsides can be mitigated,” Altman said. He added that “it’s probably a good feature of human society that we have some built-in inertia, some skepticism of rapid change.”

You think?

Survey after survey shows how deep — and how bipartisan — the backlash against AI, and specifically data centers, already runs. The pressure has been building all year: A Gallup poll in March) found that 71 percent of Americans said they oppose building AI data centers in their area — 48 percent of them strongly. That opposition runs across the aisle: 75 percent of Democrats, 74 percent of independents, and 63 percent of Republicans. For perspective, Americans are more opposed to a data center going up near them than a nuclear power plant (53 percent). This is not some fringe opposition. It is a consensus. 

The shift is already scrambling candidates’ positions ahead of the midterms, where data centers, artificial intelligence, and the future of work will be front and center. Michigan Democrat Abdul El-Sayed’s refusal to back a data center moratorium (which he reiterated on America, Actually) has given Republicans an opportunity. His opponent in Michigan, GOP Senate candidate Mike Rogers, recently came out for a one-year moratorium — an attempt to get to the left of El-Sayed (!). The shift reflects our new political reality. At this point, being pro-data center isn’t just a minority position overrepresented among C-suite executives — it’s become a moral and cultural signal. An us-vs.-them litmus test in an age of elite distrust.

The political world did not see this coming. A year ago — before Zohran Mamdani’s win in New York, before DSA congressional wins in New York and Colorado, before El-Sayed in Michigan and Angie Nixon in Florida — the Democratic establishment was all about Abundance, the 2025 Ezra Klein–Derek Thompson book that had become something like an electoral manual for Washington Democrats and the press that covers them. But Abundance was (and is) powered by advanced technology and its mass adoption — the book says so on its first pages — and, like Altman, its proponents may have underestimated how unwilling neighbors would be to hand still more of their lives over to our Silicon Valley overlords. In a recent piece, my colleague Andrew Prokop wrote that Abundance flopped among voters because leftists adopted their best ideas, and issues like Israel became more of a motivating force among primary voters. But I’d also add that it replicated the same mistake tech leaders made: reveling in the benefits of a transformed economy before building consensus among the people who must live with it. 

We’ve been covering this issue throughout the year, including attending an early-summer town hall in New Jersey over a proposed data-center expansion in the state’s poorest county. But even I have been surprised at how much we hear about AI and data centers from voters on America, Actually — and how tied those fears are to a larger anxiety about the future of work and a growing resentment of tech CEOs like Altman and Elon Musk. If the 2020 election was defined by both parties’ silence on AI, the years since have been defined by elites telling the underclass that they have no agency in the disruption to come.

Based on our reporting this year, here are four things that I think explain the shift in sentiment — and forecast where this goes in the midterms and the presidential race to come.

1. It’s about agency, not “the environment” 

The thing that comes through loudest on the ground isn’t a technical objection to server farms, or even a concern with their potential impact on the environment. It’s the feeling that this change was done to communities — not in consultation with them. At the New Jersey town hall, one resident put it this way: “Folks feel unheard. And we don’t feel that way — we are unheard.” Another related it to a broader anxiety about artificial intelligence, which she said felt imposed on society from the upper class: “Everything relates from the top down, and what we’re getting from the top has spread all the way to the local level. And it isn’t good.” 

Sen. Ruben Gallego — no AI opponent himself — suggested the resentment often came from how the industry picks its targets. “They’re gonna put a data center all because it’s cheap land, and also because they think it’s a Black and brown area, so they’re gonna have less pushback,” he said. And that feeling of powerlessness is not only amplified in the absence of federal regulation, but by the knowledge that most elected officials don’t even understand the technology themselves. 

In New Jersey, residents suspected the game was rigged against the people with the least power to say no, and it often is. One word in particular, from a data center developer, had enraged them. The developer had called the project an “experiment.” That means  “we’re the guinea pigs,” the resident said. 

2. These are not all Luddites

Recently, I’ve seen the data center backlash dismissed as a “psyop” — a foreign plot to undermine the US economy — or a symptom of technophobia. Simpletons who can’t understand what’s to come. 

But that’s a convenient and self-serving misread. In New Jersey, one of the most striking voices at the town hall was a man who runs a civic-tech project: “I use AI all the time — for project management. If you use it responsibly, you can leverage it to get real-world tasks done.” He was still, firmly, against the data center. And he’s not alone: Gallup also finds concerns about the local impact of data centers are much bigger drivers of opposition than more general anti-tech ideas, as does Fox News’ polling. People weren’t rejecting the tools altogether — there were plenty of ChatGPT users in that room. They were rejecting the pace, and the secrecy, of a project reshaping their community. 

3. The costs are visible. The benefits are a pitch.

A resident in New Jersey pointed out something important: “A couple hundred jobs for two and a half million square feet? How can that possibly be supported with today’s grid? There’s no plan for the future. … Who benefits with that building? It’s not the people of this town.” 

I think this speaks to one of the challenges the pro-data center crowd has faced. Once the construction jobs leave, the noise, the water draw, the rising electricity bills, the fear about home values, and the sheer brutalist ugliness of the structure all stay. One homeowner told us: “I can’t sell my house — it’s been for sale since February. A woman came back twice, had cash, then realized it was near the data center. Her kids said, ‘Mom—’ and she said, ‘I just can’t do this.’”

And even if local concerns are the dominant issue, AI isn’t offering much of a bigger-picture national argument to overcome them. As Gallego put it to me, “there is no massive-scale benefit to society when it comes to AI” that voters see in their lives so far, and they have competing concerns about tech’s impact on children, privacy, and job losses. 

Rep. Greg Casar, the Congressional Progressive Caucus chair, told me this is the reason the left has found success tying anxiety about artificial intelligence to their broader message of affordability. 

A lot of the establishment traditional Democratic politics…are telling candidates, ‘Don’t even say the words AI.’ And if you do, say there needs to be safety but innovation — and then shut up…because maybe AI lobbyists are gonna spend tons of money against you.

Being progressive means uniting all the people getting their costs jacked up and having them vote for a politician even if the AI industry spends against them.

4. The left has their answer. What’s the center’s? 

As I wrote previously, I think a defining characteristic of this ongoing ideological battle in the Democratic Party is the collapse of the center — even more than the rise of the left. And on artificial intelligence and data centers, I think you see that crumble clearly. 

Progressives like Bernie Sanders and Ro Khanna have made clear cases for the need for a data center moratorium to prioritize the potential impact of AI on workers. And candidates like El-Sayed have laid out a proposed regulatory framework even if they don’t support a moratorium. 

But the most shocking answers on the topic that I’ve heard have both been from elected officials more representative of the liberal center. Gallego called data centers a “necessary evil” — quite possibly the least inspiring words in American politics. Rep. Jim Clyburn’s answer on artificial intelligence was even worse. He told me he hadn’t heard about ChatGPT until recently and that he’s never used an LLM or visited a data center. 

“I have a great staff,” he told me. “I know how to legislate, I know how to build relationships, and I hire people to bring knowledge into the game.” It’s a fine answer for most of governing. It is a terrifying one for a technology moving this fast.

In examining the public backlash against data centers, it’s important to remember statements like these. People don’t want to feel like they’re guinea pigs in an experiment, and it’s not just Sam Altman who has contributed to that feeling. It’s also the politicians who have treated technological change as something they retroactively legislate after a crisis arrives, whether it’s in the economy, or the environment, or society. You can’t govern a revolution you refuse to understand. 

What I’m hearing

This week, I called Adrian Walker, longtime political columnist at the Boston Globe and one of the moderators of the recent debate between Sen. Ed Markey (D-MA) and Rep. Seth Moulton (D-MA), the 47-year-old member of Congress who’s challenging him in a September 1 primary election. The debate also featured a viral moment from Markey on artificial intelligence, where the 80-year-old incumbent did not seem to fully grasp the technology. You can watch that exchange here

So is this all about age? What have been the lines of division beyond that? 

You know, it’s surprising that when you poll people, and you ask them about age, they have concerns about Markey being 80 (and 86 potentially at the end of this next term). But it’s not what’s really driving votes. It’s really kind of become more of a race about who’s more progressive, and Markey has successfully, I think, pitched himself as the more progressive candidate.

What are the ways in which they are both seeking to prove their progressive credentials?

Markey constantly touts the Green New Deal, and he talks a lot about his endorsements from AOC and Ayanna Pressley and people like that. It’s basically the same playbook he ran six years ago when he beat Joe Kennedy, when he also did better than anybody expected among young voters.

So he’s still riding that Green New Deal/AOC connection.

He’s running the exact same campaign. And Moulton came in with a lot of skepticism. People are still mad about him going against Pelosi (in 2018). And he had this very high-profile attack about trans kids in youth sports — and people have been skeptical about him as a progressive. So he’s sort of trying to reinvent himself while Markey, you know, kind of rides the same thing that got him a little success. 

So is there a reason we should be watching this beyond just the question of age? 

I think the AI question really speaks to something very fundamental in this debate. I think people really have concerns about the fact that the whole Senate seems to be in their 70s and 80s, and I think it was reflected in that question. You have Markey up there saying, you know, it doesn’t matter whether you call it Siri or Claude or whatever. And people walk away thinking this is not the dude who should be regulating AI; they think “Yeah, you know, the 47-year-old actually understands this, and the 80-year-old pretty clearly does not.”

And it kind of speaks to, I think, the sort of hunger I think a lot of people are feeling for generational change in the Senate: You watch Senate hearings, you watch congressional hearings about things like AI, but they’re really not that impressive. It really does look like a bunch of people who don’t really understand this at a very deep level. And that’s driving this frustration. 

Tell us: do you think AI has made Google search better or worse?

25 August 2026 at 09:00

As people grow used to AI chatbots, we’d like to hear your views about Google’s search engine

Google has put artificial intelligence at the front and center of its search bar. The most-visited site on the internet still shows the same list of links to users, but they have to scroll past a summarized response from an AI chatbot, a feature Google calls AI Overviews. The change to what was once the gateway to the rest of the internet has been profound, and the browsing habits of billions of people are shifting.

“AI is driving the most significant upgrade of the Google Search experience ever,” Liz Reid, Google’s vice-president of search, wrote last August. In May, the company said more AI is coming.

Continue reading...

© Photograph: Nicolas Economou/NurPhoto/REX/Shutterstock

© Photograph: Nicolas Economou/NurPhoto/REX/Shutterstock

© Photograph: Nicolas Economou/NurPhoto/REX/Shutterstock

Is Reddit still for humans?

24 August 2026 at 13:45
An orange and white Reddit logo seen displayed on a smartphone held in one hand.
A Reddit logo seen displayed on a smartphone. | Mateusz Slodkowski/SOPA Images/LightRocket via Getty Images

The internet kind of sucks right now. And it’s been getting harder and harder to use over the past several years.

Imagine you’re training for a marathon, or just trying to get in better shape, and you want to buy a new pair of shoes. Well, good luck! You’re going to have to wade through sponsored links, affiliate marketing, AI summaries, and websites seemingly engineered for search engines instead of human shoppers.

Maybe you just want to connect with friends on Instagram or discover recipes on TikTok. But even there, everyone is selling something. “Get Ready With Me” videos are sponsored by CeraVe, movie reviews are actually ads for the movies being reviewed, and the guy who posts your favorite mobility routines really wants you to try his protein powder.

So people have developed a workaround: Simply add “Reddit” to the search.

Looking for a shoe with high energy return? Reddit. Want to know if an Airbnb you’ve been eyeing has a sketchy listing? Reddit. Trying to figure out the fastest way to the international terminal in Atlanta’s humongous airport? Chances are someone on Reddit has shared very specific thoughts and instructions.

It’s a strange situation. Reddit is filled with pseudonymous strangers, and yet these people can somehow feel more trustworthy recommending a skincare product than an influencer hawking cleansers to millions of followers. Why? Because the random person on Reddit doesn’t seem to have anything to sell you.

That’s why, for many people, Reddit feels like one of the last “real” places on the internet. The site has become so integral to navigating the internet that Google took notice; in recent years, it’s begun surfacing Reddit threads more prominently in search results.

Then came artificial intelligence. Chatbots need massive amounts of human language to learn how we communicate. AI-powered search also needs somewhere to turn when we ask the kinds of hyper-specific questions that newspapers, Wikipedia, and government websites haven’t answered. Reddit has plenty of both.

Unfortunately, whenever something online becomes valuable, people and companies figure out how to exploit it.

The stakes go far beyond a brand tricking someone into buying a lousy face cream. Reddit works because people trust that there’s a real person on the other side of the screen. It doesn’t have to become totally overrun by bots or marketers for that trust to disappear. We just have to start questioning who — or what — we’re talking to.

To break down how Reddit is changing, what the platform and its moderators are doing to push back, and what it could mean for the increasingly blurry line between human conversation, marketing, search, and AI, Today, Explained co-host Noel King spoke with the Verge’s Mia Sato, who recently wrote about the new wave of AI spam beleaguering the platform.

Below is an excerpt of their conversation, edited for length and clarity. There’s much more in the full podcast, so listen to Today, Explained wherever you get podcasts, including Apple Podcasts, Pandora, and Spotify

Are you a big Reddit user?

Yeah, I think so.

What do you mainly use it for?

I think it’s become a big part of finding information on the internet. I usually use Google as the sort of doorway into Reddit, but if I search something on Google, really, it’s a high likelihood that I will end up on Reddit in the end.

That’s a trend that you write about in your piece, which I thought was very interesting because it was something that has also been happening to me and it happened without me realizing how often it was happening. 

You start this piece in the Verge with an example from a post on a skincare-focused subreddit, a place you write that you visit often. Can you take us through what happened?

The skincare subreddits that I mentioned in my story are actually subreddits that I often read because I want unfiltered or true opinions about products before I buy them. And I go to Reddit for skincare recommendations quite a bit. 

I suspected that if you are a skincare brand and you want people to be talking about your product, you will go to these subreddits because some of these subreddits get like one and a half million viewers a week. They’re doing crazy numbers and they have a very committed and active community. So I was like, if I were a brand and I wanted to market myself, I would probably post on Reddit. 

I was curious how the moderators of these skincare subreddits were handling that, because also marketing firms had told me, “Yeah, all our clients, they really want to know how to crack Reddit. It’s really hard. They want to figure out Reddit.”

And so I talked to a subreddit moderator who does one of the skincare subreddits, and she gave me a ton of detail about the amount of spam that they were getting. She sent me one example, which was a thread of someone asking about a certain spray that people use for acne treatment. 

The person who posted it asked, like: “Magic Molecule Hypochlorous Acid Spray – is it really that good? Recently I have seen a lot of good reviews about this product. Any of you tried? Do you recommend? What is your take on this?”

And, you know, it got like dozens of answers. Some people said, “Yeah, it’s great.” Others said, “They all work the same.” But one of the answers was from just a random account that said, “I’m sorry, I don’t have any experience with that product, but I have tried this other one that I was skeptical of, but I really like it actually.”

If you’re reading that comment, you probably would think nothing of it. But what you don’t see unless you click over to the profile and do some digging is that this random account had actually — over the course of several days, maybe even months, and across different skincare subreddits — been recommending the same product over and over and over, and using very specific terminology, saying, “It has all these recommendations from certified dermatologists, which made me feel a bit more confident trying it on sensitive skin.”

It was very controlled messaging. Of course, the moderators were like, “What normal person is going to go across different subreddits and keep pushing this product? For no reason?”

So that is one of the ways that this new type of spam on Reddit takes shape, which is brands pretending to be normal users on Reddit.

For Reddit moderators, I’m thinking they can’t individually suss it out immediately or it wouldn’t be happening. Are they doing the search themselves to try to figure out, like, is everything on here real? How are they dealing with this? 

They have a bunch of tools. Some of them are auto-moderator tools, where basically a bot will look at every submission that comes through and move some things to a filtered folder where moderators can look at [it]. 

One of the funniest things that several moderators actually told me was they keep shit lists of companies that they think have spammed them in the past. The skincare subreddit told me about this. A weight-loss subreddit moderator whom I interviewed also said this. They have a running list in the background where if they think you’ve spammed or astroturfed their community in the past, they keep all those brands’ names. And now if you mention that brand name, your post will automatically get filtered out.

Wow. Okay. 

The moderators are trying to send a message: “If you spam us, all of the posts that are not even your spam will get filtered out and we will take a closer look at them.” They’re pretty strict with it. Some moderators that I spoke to said that they’ve really seen an increase over the last six to eight months, maybe. 

I can give you a couple of the numbers that Reddit has released publicly because Reddit has said also that they know that this is a growing problem. The company said that it removes 25,000 spammy posts and comments a day. They block something like 23 million spam views. And they also tackle spam upvotes — a way on Reddit to sort of signal agreement. 

But Reddit knows that it is kind of a new era of spam, and they’ve said that they’re using LLMs and other AI-powered moderation tools to try to catch this stuff better.

Let me ask you something. Maybe it comes down to what Reddit is and always has been, but I will go on Instagram, I will go on TikTok, and my sense is like half of it is just crap that’s trying to sell me something. It might not be real. It just all feels pretty garbagey to me. 

I feel like when you wrote this piece, you were saying there are stakes here to Reddit being the thing that must kind of stay pure, must stay away from this. What is it about Reddit that makes it important? 

One part is that the concept of influencers doesn’t really exist on Reddit in the same way that it exists elsewhere. 

And if you are an influencer, there are very few places that you can post without getting in trouble. Many, many subreddits have explicit rules saying, “You may not self-promote here, and we will ban you if you do.” That is a totally different environment than Instagram, where sort of the expectation is that someone is selling you something.

The other part that makes Reddit unique, I think, is that for better or for worse, and deserve it or not, Reddit, in the minds of people using the internet, has come to sort of be associated with real opinions or real people. Which is funny because the platform is anonymous, you know? Most people are using just a random username, not their full name. So it’s kind of stumbled into this reputation of being filled with real, helpful opinions and perspectives. 

Reddit has deals with certain AI companies where they allow LLMs to be trained on troves of Reddit data, of real people having conversations. And so I think over the last few years as Google search feels like it’s gotten worse and people have gone to places like Reddit to answer their questions, Reddit’s stock literally has skyrocketed as a place where you can find information where people aren’t trying to sell you something all the time. Or are they? That’s kind of the part that I wanted to untangle. 

Does Reddit actually have to become overrun with marketing, fake posts, people saying, “Oh, you should definitely buy this skincare,” because they’re getting paid to say that for this to be a big problem? Or does it just have to get to the point where I am suspicious that I’m not talking to an actual person on Reddit and I start doubting a platform itself? 

For me personally, in the course of reporting this story, I was like, “Hmm, maybe I shouldn’t buy things based on a recommendation from Reddit.”

It’s a new type of problem and a new way of looking at a platform. As it relates to AI search, if these chatbots love to cite Reddit so much for their answers, can the AI systems detect when something is spam? Can they detect when a comment is coming from a brand or when the person who left that comment, if you go to their account, they’re always promoting that product? 

I am not convinced that Google’s Gemini or ChatGPT can suss out when something is promotional and when it isn’t. Because I’ve written about this before and I know that they can’t.

Hmm!

It’s a strange thing where I think the deception on one platform ends up trickling through other places as well, as the Reddit thread gets cited by search features and LLMs. 

Have you changed your buying habits based on what you’re seeing now on Reddit?

I feel like I’m just way slower to buy things. I’m just like, let me keep this in my head. Let me put it on my wishlist and do some research to see what other people, what real people think, and also make sure that they have a good return policy.

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