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The definitive guide to canceling plans

An illustration of a woman with floppy limbs melting into an armchair.

It’s the act that’s defined a generation, an experience so common it’s become memeified: canceling plans. Bailing is a litmus test of sorts; who and what events you back out of says a lot about you as a person. Are you the type who commits and only bails when absolutely necessary? Or are you a frequent flake looking to change their ways? (No judgment here: The occasional canceling of plans is acceptable, and you shouldn’t feel guilty about it.)

Call it a byproduct of overscheduling, a facet of introversion, or a condition of mild social anxiety, but bailing is a popular tool in our social arsenal. Regularly deployed mere hours ahead of a previously scheduled engagement we’ve come to dread, canceling was once considered a get-out-of-obligation-free card. In recent years, though, general consensus around bowing out has seemed to shift, perhaps spurred by the growing attention paid to the dangers of social isolation or simply because being consistently bailed on feels like garbage. All of which is to say, canceling requires much more tact than simply rattling off a text 30 minutes before you’re supposed to meet up with a friend.

There are, of course, valid reasons to skip a movie night (you’re sick, for instance) and very few excuses good enough to justify not showing up to a wedding you RSVP’d to. But rather than giving in to the impulse to flake when the urge hits, it’s important to make a more considered choice based not on how much you think you’ll enjoy a social event but on the consequences of skipping. 

Consider this your canceling checklist, a bailing thought experiment, a toolkit for bowing out. Taken together, the following five questions will help inform your decision on whether to skip a social engagement.

Who are you bailing on?

Before flaking, take your audience into consideration — namely, whether this is a person you’d be comfortable inconveniencing. Because we’ve already invested significant time and energy into close relationships with family and friends, we’re more likely to want to preserve those relationships by upholding plans. This past history can influence how comfortable we are with bailing.

“How important is this person?” Julian Givi, an associate professor of marketing at West Virginia University, tells Vox. “Do I value this person’s friendship, or are they someone that I’m okay with canceling on? Have they canceled on me?”

Close friends are complicated. In a study, William Chopik, an associate professor in the Department of Psychological and Brain Sciences at Washington University in St. Louis, found that participants reported being most upset when a best friend canceled on them, compared with when a good friend or acquaintance canceled. Ironically, though, that closeness gives us latitude. People also tend to be more forgiving when close friends cancel on them, Chopik says. By virtue of knowing someone so intimately, we understand the constraints on their time and can intuit they’d only cancel for a good reason. It’s also safe to assume we’ll likely see them again soon, too.

We may feel less obligated to those we don’t know well. The participants in Chopik’s study said they’d only be “a little” upset if an acquaintance canceled plans. So, if this is someone you don’t know very well, and don’t necessarily plan to, you might feel more comfortable ditching them.

It’s okay to bail if…

  • It’s a casual event…
  • …With someone who won’t mind (i.e., someone you know super well or not that well at all).
  • You offer an honest excuse.
  • You don’t cancel last minute.
  • You or your kid is sick.
  • A genuine conflict arises.
  • And you reschedule the plans.

What’s the occasion? 

A monthly game night and a funeral don’t carry the same significance. You can probably guess which one is acceptable to skip. The formality of the event will give you a signal on whether it’s alright to bail. “People are more likely to cancel informal things,” Chopik says.

It’s fine to bail on a coffee hang, but think twice before ditching a wedding, funeral, retirement party, or other event of importance where someone might’ve paid money for you to be there, even if you don’t necessarily deem it a monumental occasion. “If it’s super important to this person, I’ll go, I’ll move mountains, I’ll traverse seas, I’ll travel as much as possible or inconvenience myself a lot,” Chopik says. “But then if it’s more informal or you don’t know them very well and the burden to get there is high, those things are the things that’ll lead you to likely cancel.”

While it may seem acceptable to ghost on a group occasion — who would notice you’re missing anyway? — your absence might alter the vibe. Take a bachelor or bachelorette party: If five of seven invitees back out, the celebration has shifted from a group affair into an intimate gathering. “Those last two left are in such a weird situation where it’s like, now I don’t want to go as much because it’s a smaller bachelor party,” Givi says. Your bailing signals to the stragglers that the event isn’t fun enough for everyone to attend.

How annoying is it for you to attend?

How often do we schedule a hangout only to remember later how much of a burden it’ll be to get there? The costs — financial, logistical, and energetic — all factor heavily into which plans we see through. A long and expensive commute for a short, casual hang when you’re already exhausted may not seem worth it. 

The problem is, we’re bad at predicting how much fun we’ll have. We tend to overestimate the costs and underestimate how enjoyable the event might be, which leads us to cancel plans. In reality, our worst fears almost never materialize. “If you’re really anxious about it, it’s probably not going to be as bad as you expect. And that’s a pretty consistent finding,” Ella Moeck, a lecturer at Adelaide University in South Australia, tells Vox.

Everyone’s bar for what constitutes “too far” or “too much effort” varies, though. Your canceling over a 15-minute drive across town runs the risk of pissing off a friend who doesn’t consider that a hassle at all. 

Concerning money, when people have already paid up front, they’re more likely to stick with plans. In that case, canceling would create more problems instead of quelling them. “That’s why anytime I’m planning anything, especially if it involves money, I make people Venmo me weeks in advance,” Givi says, for, say, a show or concert. 

Don’t even think about canceling if…

  • It’s an important event, like a wedding, funeral, baby shower, or other event of importance.
  • Everyone else is bailing.
  • Something better came up.
  • You’re lying to get out of it.
  • You (or the host) paid for you to be there.
  • You think you’re going to have a bad time.

What’s your excuse?

In his study on canceling plans, Chopik found the most reasonable excuses for canceling were being sick, dealing with a family emergency or childcare issue, or having a work obligation. The worst justifications were mentioning something better came up, not being interested in the activity, and straight-up lying. 

Surprisingly, participants weren’t sympathetic when someone canceled because of financial constraints. Chopik suspects the framing matters more than anything else: “I bet if you communicated that ‘I would’ve loved to go to this concert and spend time with you…but I just really can’t squeeze this right now,’ that’s a way more understanding excuse than being like, ‘That’s too expensive. I’m not going,’” he says.

The excuses themselves carry weight, but what they signal is also crucial. By telling a friend you’re bailing on them because you’d rather hang out with someone else, you’re communicating that they might not matter to you. But if you provide clarity about why you can’t make it and try to reschedule, that’s a sign you value the relationship. “If it’s just like, ‘I’m tired,’ come on, you committed already,” Givi says.

What are the consequences?

Canceling plans comes with potential fallout. Bowing out of a recurring group event isn’t likely to ruffle many feathers, but sending a “Sorry, can’t make it!” text minutes before a dinner reservation with out-of-town family members might not fly. Think about the position you’d leave the other party in, Givi says. “You could imagine it’s probably more acceptable the more time that there is before the event, the less meaningful the event, the less it’s putting them in a bind,” he says.

But recent research suggests these social consequences may be overblown. In an unpublished study, researchers found cancelers tend to overestimate how upset others are when they back out and underestimate how much canceling impacted others. “Realizing that canceled-on persons are more understanding than expected can reduce social stress,” the authors write. 

However, this isn’t permission to back out of events with abandon. If you do leave people in a tough spot — they need to cover your concert ticket, they’re scrambling to find another way to get to an event you said you’d drive to — be prepared for scorned parties to share some choice words about you behind your back. “There’s this social penalty, too, that sometimes if you bail, people aren’t crazy about that,” Givi says.

Being in a relationship with someone — friends, family, romantic partners — requires us to honor our commitments. To be there. If we fail to uphold that simple promise, the invites will inevitably dry up. Who wants to keep making plans with someone who seemingly doesn’t value them? How can a friendship blossom when you don’t see one another? 

“If you want a friendship, you have to honor those commitments and show up,” Chopik says. “You have to honor the non-important stuff.”

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The iPhone lease is too good to be true

An orange iPhone 17 Pro lying on a wooden table.

When I first heard about the new Apple Upgrade program, which lets you lease devices like iPhones and MacBooks for a monthly fee, I was offended. It amounts to paying a tithe to one of the world’s richest companies just to borrow devices for a couple years, rather than buying them outright. You could then choose to purchase the device, which is outdated at that point, or upgrade and keep paying that monthly fee. You may never own an iPhone again.

Then, as my mind wandered to the stack of old phones in my closet, it occurred to me: What’s so great about owning these things to begin with? 

Apple, of course, would love to sell you a new iPhone for keeps. Its most advanced model, the iPhone 17 Pro Max, will set you back $1,200, a price that’s expected to rise soon due to the global shortage of storage and memory chips. You can sign up for an installment plan — most carriers offer these, as does Apple through its credit card — and pay it off in two to three years. Or you could lease the thing for $35 a month under the new Apple Upgrade program. You can pick a 12-, 24-, or 36-month lease, depending on the device, and you don’t get to keep the phone at the end of the term unless you decide to buy it by paying off the remainder of the retail price in one lump sum. (This is similar to the controversial rent-to-own model you find at places like Rent-a-Center.) 

For the financial side of the new program, Apple has partnered with none other than Klarna, the “buy now, pay later” giant. When you go to lease a new device, Klarna runs a soft credit check and decides if you’ll be able to cover the monthly payments. When I asked Klarna, the company did not tell me where it draws the line here, but it’s worth noting that critics have accused Klarna of a lack of underwriting and of lending to people with subprime credit scores. If you miss three consecutive payments, Klarna will terminate the lease agreement and possibly send a collection agency after you.

“How do I know people aren’t getting a good deal here? If they were, Apple wouldn’t be offering it.”

Aaron Perzanowski, University of Michigan law professor

While there was some speculation last week that Apple might lock people out of leased devices if they failed to pay their bill, Apple confirmed to me that it will not put limitations on device functionality due to missed payments or default. If you want to cancel the lease, you face an early termination fee. If you choose to keep paying the monthly fee, you can keep upgrading with new lease agreements for new devices every few years, existing in this cycle indefinitely.

“I don’t think people are getting a good deal here,” said Aaron Perzanowski, a law professor at the University of Michigan and author of The End of Ownership: Personal Property in the Digital Economy. “How do I know people aren’t getting a good deal here? If they were, Apple wouldn’t be offering it.” 

Buy an iPhone? In this economy? 

If you’re someone who likes to get a new iPhone or MacBook on a regular basis, Apple’s new leasing option might make a lot of sense. The monthly fee to lease these devices is cheaper than the payment plan to buy them, and electronics are depreciating assets. If you own one, you can sell it or trade it in for credit toward a new device, but they’re all worth less and less as time goes on. Furthermore, Apple eventually stops supporting old devices through software updates, so they might just stop working at a certain point. Put another way: You may own the phone, but you’re still just licensing the software that makes it work.

Renting an iPhone does sound bleak, though. The United States is suffering through an affordability crisis as prices across the board rise in the face of new tariffs and new wars. Meanwhile, AI is promising to transform the way we work if it doesn’t simply steal our jobs first, adding further insecurity, and the data center boom is making electronics more expensive. This era of economic anxiety is pushing people to use “buy now, pay later” services like Klarna and Affirm to pay for groceries or a tank of gas. (These companies faced scrutiny by state attorneys general a few years ago for operating like predatory lenders.) And now Apple, surely suspecting that many people can’t afford to pay full price for new phones, is inviting us to rent our devices at a monthly fee that undercuts the path to ownership. 

Apple could have just called this the Apple Rental program, by the way. Lease sounds nicer, though, like something you do with a car. 

“It is funny that they frame it as not a loan but as a lease,” Louis Hyman, a history professor at Johns Hopkins University and author of Debtor Nation: The History of America in Red Ink. He added that “leasing” has class implications, suggesting that you’re either someone who needs to have the newest things but can’t afford them, or that you’re so wealthy, you’re indifferent to money.

Suffice it to say, the bulk of people who will soon be leasing their iPhones are probably not the ones who are indifferent to money.

Apple adopts its final form

The new Apple Upgrade program is the company’s latest customer acquisition strategy. As the rising price of hardware has made cheaper Android devices or the refurbished market more attractive, Apple is offering upgrade enthusiasts and budget-minded users, including people who simply couldn’t afford to buy Apple products in the past, a deal to join the company’s ecosystem. After all, keeping people supplied with new iPhones and MacBooks also helps keep them subscribed to Apple services, like iCloud, which now makes the company more money than Mac, iPad, Apple Watch, and other accessories combined.

If Apple’s financial future hinges on getting more and more people to subscribe to these services, it’s only natural that the company would want to lower the barrier to entry. So Apple is betting that by letting people use but not own its products, it will extract more profit in the long run through lease payments and subscription fees. After all, it wasn’t that long ago that it seemed like nobody was interested in upgrading their iPhone, since the new phones looked so much like the old ones. Now, Apple is just trying to get everyone on autopay, effectively subscribing so that they get the latest devices when they come out.

There’s not necessarily any harm in giving people a cheaper way to access expensive but useful products. For more than a century, installment plans have enabled people to buy modern conveniences like sewing machines, radios, and eventually, televisions. Leasing is a popular way to keep yourself in a new car, sometimes with free maintenance. Meanwhile, cellular carriers have a long history of helping their customers buy phones. Nearly two decades ago, you could get an iPhone 3G for $199, thanks to subsidies from AT&T, which the company recouped in service fees over the course of your contract. Sprint and T-Mobile have even offered unlimited upgrades through leasing programs of their own in years past.

Apple previously worked with Citizen One Bank to offer loans to customers who wanted the option to upgrade their iPhones every year. The payments were higher and they included a fee for AppleCare, but every year, you could trade in your current phone for a new one. If you didn’t want to upgrade, you could simply keep paying the installments, and you’d eventually own the phone. Most carriers now give you the option to set up a payment plan to purchase a new device that simply amounts to the retail price of the gadget divided by the number of months you’ll need to pay it off, usually 24 or 36, with zero interest. That makes it easier to get your hands on an iPhone Pro Max, and if you pay it off in full, it’s yours for life — or until Apple convinces you to buy another new iPhone.

The difference between paying those monthly installments and paying a monthly lease agreement, of course, is that the former puts you on the path to ownership. The latter simply puts you on a path to make a decision: Do you want to buy the thing and recoup some of the money you’ve already spent, or do you want to keep making payments?  

“What ownership ideally gets us is independence,” Perzanowski said. “It gives us autonomy. It gives us the ability to function in the world without relying on third parties.” He went on to explain how moving from owning a product to leasing it means you’re stuck with that third party. “I’m tied to that manufacturer in a way where they get to exert a fair amount of control over my behavior,” Perzanowski said. “Historically, we’ve been primed, especially in the United States, to resist and reject that kind of control.”

One great thing about owning an iPhone or a MacBook outright is that if you lose your job to AI, you don’t have to come up with a monthly payment in order to keep using those devices to apply for new jobs. Another great thing about ownership is that should you need a couple hundred bucks, you can sell that old phone or laptop and pocket the cash. Maybe the best thing about owning these devices is that you can repair them and keep using them for many years — or at least until Apple stops supporting them. 

That doesn’t mean leasing never makes sense. If your digital life revolves around always having the newest devices and you upgrade every year or two no matter what, you might actually save money by doing so through Apple’s leasing program. If you need an iPhone or MacBook right away but can’t afford to pay full price or even cover the monthly payments on an installment plan, a one-year lease could be a good solution. 

Invariably, when you lease anything, you’re entering into a contract, one that comes with consequences if you break it. Leasing an iPhone means you’re tied not only to Apple but also to Klarna for the next 12 to 36 months. If something goes wrong — you lose your job, you lose or break your phone, or you simply don’t want the device any more — you’re subject to the terms and conditions of these big tech companies. If you keep renewing your lease, you may very well end up spending more on a phone than you would have if you’d bought it outright. That would be fine with Apple, of course. It has shareholders to please.

Correction, July 30, 1 pm: This story originally misstated how the previous Apple upgrade loan program worked; it allowed phone trade-ins every year, not every two years. 

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