Corporate regulator finds insurers settling most claims with cash rather than by managing repairs or rebuilding, warning of ‘unfair outcomes’ for homeowners

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Home insurers are overwhelmingly paying cash to settle claims, leaving Australians to foot blowouts in repair costs for their cyclone-damaged homes.

The corporate regulator is calling for “realistic” bigger payouts, warning the practice could cause “unfair outcomes” for people already in vulnerable positions.

Critics say changes by CMA will allow multinationals to obscure their ownership of vet practices

Pet owners have been warned that they could be unknowingly ripped off by private equity firms who have bought local vet clinics, after the Competition and Markets Authority (CMA) removed requirements for multinational companies to disclose which practices they own.

The CMA recently ran an investigation into the monopolisation of vet practices, and found that the lack of competition and transparency of ownership had led to high prices and a lack of information for customers. Pet owners were often unaware their local vet practice could be owned by an international private equity company.

Plagued by bank impersonation scams, one Guardian Money reader got even by stringing the fraudsters along … for hours

“A couple of Sundays ago at just past 11am my mobile rang. An automated message purported to be from Barclays Bank, querying a payment to Argos for more than £1,000. Not only had I not made a payment to Argos recently, nor do I bank with Barclays.

I am plagued with these kinds of calls. Usually, when possible, I make it clear to the scammers that I know their game. Usually, that call ends there and then.