Why do I cry when I see a donkey? 

It’s completely involuntary. As if my heart’s defenses are swept aside by a giant wave of compassion and I’m left unnerved by the intensity of love that I feel: raw and a little foreign.

I wonder about this because I’m not a big animal guy. There’s no desire in me to own a pet; I’m allergic to cats and I will actively do what I can to avoid meeting your dog. (Sorry! It’s the nonconsensual licking! The crotch jumping! No thank you.) And yet, there I’ll be: leaning over a fence, arm outstretched to let the donkey nuzzle my open hand, feeling a sudden and desperate sadness. 

It’s happened so often that I wonder if these encounters point to something precious. The tears suggest that there’s a mismatch between the way I’ve been taught to understand animals as separate from myself and the connection that actually exists between us. Our paradigm of anthropocentrism distinguishes us from the natural world and puts us on a pedestal of worthiness, forcing us to look at the whole of nature as somehow less real than we are. Each animal and plant, the land and the water, the very air we breathe — all are resources for us to use rather than beings to be in relationship with. 

But the donkeys keep disrupting that notion.

Even if those sad Eeyore-like eyes don’t make you emotional, you have probably experienced some version of it. For many pet owners (and notice how that language of ownership emphasizes the idea of separation!), it may be a creeping uncertainty about the validity of the love that they feel for their pet. You might ask yourself, “Am I crazy to love an animal this much? Is this feeling of mutual friendship and understanding actually real?” 

This week, dear friends of mine had to put down their dog. Like most dog owners, they understood their pup to be a part of their family. And so the intensity of their grief — and the heavy burden of having to decide whether the time had come to say goodbye — opened up not just emotional questions, but spiritual ones, too. Is it wrong to euthanize a family member you love? What happens to a dog when it dies? Does your dog have a soul? 

Your deep connection to your animal companion might also make you question your relationship to and understanding of other animals: How is it that my beloved has a soul, but a pig or a cow or a bird does not? To kill one animal but to love another demands significant mental gymnastics. The modernist, mechanistic view of the world where humans are separate and death is the end doesn’t hold true to my experience. And so perhaps it is wise to look at spiritual traditions that affirm the ways the animate and inanimate are connected.

What religious tradition can teach us about the souls of animals

The idea that animals are not equal to humans is rooted in a dominant refrain in Christian theology — which David Clough, chair in theology and applied sciences at the University of Aberdeen in Scotland, says has done great disservice to animals. Significant church figures like Thomas Aquinas and the philosopher René Descartes have argued that animals don’t have an immortal soul. Other doctrines like predestination (where some people are chosen for salvation and others are damned) have further broken the world into separate spheres. This stratification of significance, where humans sit above everything — from the stones and stars to the pets we share our homes with — has led to a paradigm where we’ve been able to desecrate the natural world and continue to practice cruel factory farming, killing hundreds of millions of animals every day.

But this particular Christian worldview isn’t the only way to think about a spirituality of animals. 

Indeed, says Clough, in the first centuries of Christian life, theologians like Irenaeus and Origen imagined a very different ordering of the world. Rather than envisioning a judgment that separates us, these early thinkers believed God would regather the whole of creation in what Clough calls “a comprehensive redemption.” Here, because God created the world, all of life will one day be regathered together, including the pets we love and the places we live. At the end of time, the thinking went, all of life will be embodied once again, but free from pain and suffering.

Maybe that’s what I long for when I see those donkeys: a union of all living things, free from pain and suffering. 

David Haberman, professor emeritus at Indiana University who studies South Asian religious traditions, tells me that a Hindu worldview sees humans and animals as inherently connected. He points to the concept of Ātman, which dates back thousands of years: “Some translate it as soul, some translate it as self, some translate it as the ultimate essence. I think all those work in various ways, but the notion is that it’s shared amongst all beings,” he says.

This worldview enables us to see “the self present in all beings and all beings in the self. … So whatever happens to a human happens to a dog, whatever happens to a dog happens to a human.” Haberman says that this ontology establishes a “deep connection between all things and a recognition that it’s the same essence.” So, whether canine or human, individual souls are described in the Bhagavad Gita as “eternal, immortal, and ageless. It is not destroyed when the body is destroyed.” 

Other spiritual practitioners are of the same mind. Susan Allen is a medium who specializes in communicating with pets that have died. It wasn’t a career she was planning on, but her intuitive and sensitive nature has meant many grieving dog owners seek her out when their pup passes away. Allen believes animals have a continuation of consciousness that transcends death.

“The body leaves and dies,” she says, “but the soul stays with us.” Allen says she senses messages and emotional states that pets want to share with their former owners — usually feelings of gratitude and love, a message that is especially consoling for those who had to make the decision to end the pet’s life amidst increased suffering. Though there is great sadness when a pet dies, it is, Allen says, “the consequences of living with so much love.”

Maybe that’s what holds me back from welcoming an animal into my home. Sure, there is the hair that gets everywhere and the picking up of poop and the need for walks at all hours of the day — but I suspect there’s a big part of me that recoils from the inevitability of grief that loving an animal so deeply will lead to. I became a vegetarian when I left home and started to cook my own meals and found it difficult to put a knife through the flesh of a chicken or a fish. That decision seemed to open a window into seeing the truth of our interconnectedness. 

Perhaps that’s what so many traditions try to help us realize: that we are part of one another. All living things are inherently bound together. Separation is an illusion that fuels harm. “At its best, a relationship with a companion animal is a sort of anticipation of a sort of redeemed future where humans and other animals will live peaceably together,” Clough says. “A companion animal relationship could be a small anticipation of that sort of restored mutuality of relationship.”

Haberman agrees. “It doesn’t have to stop with dogs,” he says. Though we may start by loving a pet, we must embrace an “ever expanding circle of love.” When we embrace our interconnectedness, we embrace something sacred. The love that exists between a human and their animal can be a bridge to a redemptive love for all living things; for every animal; for the very fullness of life itself.

Over the years, Julianne Holt-Lunstad has fielded many requests from startups looking for her help. These entrepreneurs came to the Brigham Young University professor with the well-meaning goal of “solving” loneliness; they believed their app or company could help consumers build genuine connections, and wanted Holt-Lunstad’s opinion on this feature or that business tactic. 

Across the pond, University College London professor Noreena Hertz was getting the same calls. They wanted her to join their boards, to advise them, to give their proof of concept a stamp of approval. 

“Of the many startups who’ve approached me, and it’s probably about 50 or 60 in the space,” Hertz told Vox, “there hasn’t been one where I felt convinced by their business model.”

That CEOs and founders were clamoring to pick the brains of these two women is entirely predictable — their work may have been the basis on which these startups were founded. Holt-Lunstad is among the most cited academics who study loneliness and social connection. The commonly repeated stat that loneliness is equivalent to smoking 15 cigarettes a day? That came from her research. She was the lead science editor on the Surgeon General’s 2023 advisory on loneliness and isolation. As for Hertz, in her 2020 book The Lonely Century: How to Restore Human Connection in a World That’s Pulling Apart, she coined the phrase “loneliness economy,” at the time, a fledgling market of niche services, like friends for rent and professional cuddling.

In the years since Hertz gave it a name, the loneliness economy has only ballooned. As public attention to loneliness has mounted — despite the fact that research doesn’t consistently show whether a loneliness epidemic exists in the first place — the market stepped in to offer solutions. No longer are the lonely limited to joining a running club, they can now rent friends and cuddlers. They can hire a coach to help vanquish loneliness and build a community. (One charges $3,000 for a three-month program.) They can attend a $1,000 weekend-long summer camp to make friends (with the option to pay in installments via Klarna). They can buy a $250 pendant that listens to their every word and can communicate back via voice or text. They can join a coworking space meant to quell loneliness with a nearly $300 a month price tag. They can enroll in a bootcamp for how to be less shy, hop in a group travel excursion with other solo venturers, download an app where AI pairs you with other strangers for activities. Loneliness is no longer a societal issue with mental and physical costs and structural solutions but one businesses hope consumers can buy their way out of.

But is it possible to disrupt the slow burn that is making a friend? To outsource the intimacies of friendship to AI? To put a price tag on human connection? 

“I would caution developers to really critically evaluate their business model and the barriers to who they’re actually reaching,” Holt-Lunstad told Vox. “Think about ways that [connection] can occur organically without monetizing it.”

The cottage industry of loneliness services is just another example of capitalism wrapping its tentacles around human desire. But in most cases, the cost of the app, or product, or experience is going to be much higher than the possibility of eliminating loneliness.

One person’s loneliness is another’s business opportunity

Since the early 2000s when Harvard political scientist Robert Putnam warned of the decline of civic and social spaces in his seminal work Bowling Alone, we have witnessed the “privatization of community,” according to Sam Pressler, a fellow at the Harvard Human Flourishing Program who studies community, connection, and class. Gathering spaces shifted away from places of worship and union halls to boutique fitness centers and private, members-only clubs. “There was already this dynamic in place where you could, at a premium level, sell people on community,” Pressler said.

The pandemic pushed the loneliness economy into overdrive. Widespread social isolation enabled researchers to study perceived levels of loneliness during lockdowns. Media coverage of loneliness outlined its harms. Although Vivek Murthy, the US surgeon general during the Obama and Biden administrations, first referred to loneliness as a “health epidemic” in 2017, his 2023 report opened the door for other iterations: the male loneliness epidemic, the Gen Z well-being slump, a worsening midlife crisis. Over the past five years, search interest in the loneliness epidemic grew over 600 percent.

Naturally, the startup world began to see a business opportunity, Pressler said. WeWork founder Adam Neumann launched a new residential real estate company with a goal of “solving loneliness” and $350 million in funding from Andreessen Horowitz. The app 222, which uses AI to pair strangers for group activities based on personality-based questions, raised $10 million in funding. “You then get this anchor within startup land that really has an approach of solve customers’ problems and pain points, in that loneliness is a customer problem or pain point to be solved, through productized market solutions,” Pressler said.

Brian Choi had heard of the male loneliness epidemic, but luckily didn’t feel like he fell into that category. He grew up in the Los Angeles area, where he still lives, and has plenty of friends, but he signed up for 222 several years ago as a way to supplement his social life and meet people who might be interested in activities his existing friends aren’t.

“Dance, for me, means a lot,” the 34-year-old video game character artist, told Vox. “For my best friends, hard to sell them on that. So 222 is a good angle on sharing that experience with other people who are presumably also open to dance.”

But most of the platform’s events, Choi found, were centered around dinner and drinks, which didn’t appeal to him. If there was a meetup with an interactive element, like brunch and a pottery class, he was more likely to engage. But despite attending about a dozen 222 events over the years, Choi hasn’t fostered any serious friendships. “It’s dependent on individuals to be proactive about inviting folks into their lives after the 222 event,” Choi said. “And that can be scary for a lot of people.” 

Once a market emerged for loneliness-adjacent services and products, influencers started promoting them. Over the last few years, the content creator Zaid Khan observed his peers hosting “community” events that seemed well-meaning enough until a few common themes emerged: The events seemed to be furthering the creators’ brands, they often came with a ticket price, and they were attended mostly by young, white people. This widespread commodification of community is what Hertz refers to as “WeWashing” — like greenwashing — because an occasional knitting club with a $50 fee does not a community make. 

Charging any sort of premium for a social event or service runs the risk of exacerbating inequities. According to Holt-Lunstad’s research, people with only a high school education or less or those who made less than $75,000 a year were less socially connected than those with higher education and incomes. People who stand to benefit the most from interventions to build relationships often can’t afford a $200 a month gym, or lack the time to swipe for friends. These spaces can then become, like Khan observed, homogenized by race, class, and ability. “I’m sorry, but young, attractive, white, straight, 20-somethings living in New York will have no issue. … You can walk into any West Village bar and meet those people,” Khan said. “It’s excluding the people who, I think, genuinely could need it.”

“Masking” a symptom

There is a contradiction at the heart of the loneliness economy: the need for human connection in the modern world is difficult to solve, let alone value and commodify. In order to make money, companies either have to charge top dollar for their social club or camp, or, they need their product to be used by as many people as possible, as often as possible, which inherently flies in the face of how relationships are fostered. 

“The ethical problem begins when a company intentionally exploits a consumer’s loneliness, insecure attachment, or fear of missing out to pressure that person into purchasing.”

Cindy Rippé, Terry College of Business at the University of Georgia

Relationships are projects of patience. They unfold after repeated interactions in a physical space, after slow revelations and disclosures and laughs. The loneliness economy isn’t built on unhurried bonding. Instead of consistently showing up to a community event and slowly building connections, some apps are effective at connecting users with strangers for one-time events, but are less focused on encouraging users to exchange numbers and hang out again. “We know from the research that relationships take time to develop, and that there needs to be consistency also over time. When you get to know someone, it takes time,” Holt-Lunstad said. “If you’re only doing it sporadically or once, that’s going to be less likely. If it’s all virtual, that’s going to be less likely.”

Just like hunger and thirst cue you to eat and drink, loneliness is a sign to interact. Swiping for friends may feel productive and occupy time, but without actually hanging out, it may just be a distraction, Holt-Lunstad said. “What I worry is that [apps] may be effective in masking that symptom without actually fulfilling any social needs,” she said. “It would be like no longer feeling thirsty, but we’re not actually drinking any water.”

The loneliness economy also fails to take into account the barriers preventing people from making friends in the first place. In recent surveys, the results of which have not been published, Holt-Lunstad has found both internal and external obstacles to connection, including anxiety, a fear of rejection, physical and mental health limitations, the economic cost of participation, and the time investment required with joining a club. “It might be, that’s a great program, but it’s too far away, or that’s a great program, but it costs too much,” Holt-Lunstad said. “And then, of course, there’s the internal barriers where there’s so much shame and stigma associated with this that many people don’t want to feel like I have to have an app or a program to make friends.”

These potentially lonely consumers may be more vulnerable to companies’ marketing efforts, even though the products are unlikely to solve the underlying issue. According to research, when people feel like they are lacking close, intimate relationships, they are more likely to buy themselves things. “One of the things, for instance, could be spending money to go on group activities rather than individual activities,” Aulona Ulqinaku, an associate professor of marketing at Università Carlo Cattaneo LIUC in Italy, told Vox. People could spend money to join a club you aren’t particularly interested in just to feel a part of something. 

Shopping can also serve as a social experience in itself, Cindy Rippé, a senior lecturer in the Department of Marketing at the Terry College of Business at the University of Georgia, told Vox in an email. Employees and other patrons can become familiar and friendly faces, effectively turning a retail space into a third place. A paid social experience, such as a club, could theoretically achieve the same fulfilling effects as shopping, Rippé said. But spending money isn’t what makes people feel better; it’s repeated social interaction, familiarity, belonging.

Because companies can track your activity online, users who search for local clubs or interact with these groups on social media may be repeatedly served ads for other community-centric businesses and thus spend more money on services that may not be effective.

“I hope that we are looking at a world where marketing can be looked at as an instrument for helping people rather than exploiting people,” Ulqinaku said. “The aim should not be, ‘I make money [off] of you.’ The aim should be, ‘I want to make you feel better. I don’t want to exploit you.’”

Putting a price tag on relationships

The pairing of lonely consumers who might be willing to spend money and businesses that definitely want to make it may be good for the bottom line in the short-term, but perhaps not for social health or for revenue in the long-term. (After all, if these products don’t work, people will stop paying for them, and if they do work as promised, people will also stop paying for them.) Friendship isn’t a product you can advertise or put a dollar amount to, Pressler said, and we shouldn’t apply market solutions to non-market goods.

“You can approach it with a consumptive mindset where it’s like, ‘Well, I just need to consume more relationships, and if I consume more relationships, ergo, I will not be lonely or disconnected,’” he said — but that’s not how real-world interactions work. The power imbalance between the companies earning money and the consumer spending it to fulfill a core human need may veer on exploitative, too, Rippé said: “The ethical problem begins when a company intentionally exploits a consumer’s loneliness, insecure attachment, or fear of missing out to pressure that person into purchasing.”

Which isn’t to say communal gatherings with a price tag are inherently exploitative. Live music and events, like concerts, successfully bring people together for shared experiences, according to Hertz, the professor and author. (Of course, tickets have become so expensive that seeing your favorite act perform is becoming a luxury.) Groups centered around an activity have the potential to connect people, too. But buying your own yarn and needles to bring to a weekly craft night at your local knitting shop is different from paying $50 to join a one-off “knitting club” organized by a VC-backed friendship app.

Because social health touches so many aspects of life — the physical spaces we inhabit, the technology that both facilitates and inhibits socialization, the costs of interacting — the path toward connection is more complex than marketable products or individual purchases. It involves government investment in public spaces and low- or no-cost community events; policies that allow everyone to lead a dignified life, which includes the space for leisure activities; and a societal shift that prioritizes slow, intentional relationship building instead of instant connection. 

“The need is real,” Hertz said. “The purported solutions are many. Some of them I think can be part of the solution. Some of them may well end up making us lonelier as a society.”

This story was originally published in The Highlight. To get access to member-exclusive stories like this every month, become a Vox Member today.